Safe to Care: Protecting Health Center Staff | Compliance Summer Camp 2026

These trainings are Week 2 of 6 in the “Compliance Summer Camp 2026” webinar series.

Session 1: Name the Threat: Understanding Workplace Violence at Community Health Centers | Tuesday, July 14 from 3:00-4:00 PM ET

Workplace violence is not just one thing. This session builds the foundational knowledge before any skills training can be effective. Participants will explore the types of workplace violence, from verbal aggression and patient-generated threats to targeted personal relationship violence and active assailant events. Using OSHA’s four-type classification framework as a shared language, the session examines the unique risk factors that make community health centers vulnerable. The session closes with a look at the regulatory landscape for FQHCs, including what 42 CFR Part 491 actually requires, where the compliance gaps are, and why no existing framework currently mandates planning for the type of violence CHCs may face. Participants will leave with the conceptual foundation to get the most out of Session 2.

Learning Objectives

• Use OSHA’s four-type framework to identify and classify workplace violence at your health center
• Identify the risk factors that make community health centers uniquely vulnerable
• Know what 42 CFR Part 491 actually requires and where your current policies may fall short

Session 2: Three Threats, Three Responses | Thursday, July 16 from 3:00-4:00 PM ET

Knowing the threat is only half the work. This session is about what you do next. Building directly on Session 1, this session addresses the three workplace violence scenarios most relevant to community health centers: de-escalation, active assailant, and personal relationship violence. Participants leave with a clear understanding of each threat type, the protocols that may apply, and the decision-making framework to distinguish between them.

Learning Objectives

• Distinguish between workplace violence scenarios that call for de-escalation and those in which de-escalation is contraindicated
• Describe the Run/Hide/Fight framework and explain how it applies to a community health center
• Understand what a Type IV workplace safety protocol needs to accomplish and what elements your health center’s version should include

Audience:

• CMOs
• COOs
• Compliance Officers
• Risk Managers
• Clinical Leadership