Compliance Program Essentials | Workshop Day 1

This training provides an overview of the foundational elements of an effective health center compliance program. Participants will learn how to build, implement, and maintain a compliance program that aligns with federal guidance, mitigates risks, and supports a culture of integrity and accountability.

Developed by a former health center compliance officer, this workshop provides practical suggestions for implementing and improving your health center’s compliance program. Topics include:

• Developing the Office of the Inspector General (OIG)’s seven elements of an effective compliance program in a health center
• Roles and responsibilities of compliance officers, staff compliance committees, staff members and board members
• Developing and updating policies and procedures
• Conducting risk assessments and developing auditing activities
• Responding to compliance issues and implementing corrective actions

This session is ideal for compliance officers, leaders, and staff responsible for maintaining or enhancing their health center’s compliance program. Participants will leave with practical strategies and tools to strengthen their program and ensure ongoing regulatory compliance. Engaging, practical, and available for attendees to review on demand, this training is essential for developing your health center’s compliance program.

Agenda Day 1: 

This session provides an overview of compliance program expectations at the federal level, including the key compliance program modifications included in OIG’s General Compliance Program Guidance. Compliance program elements covered in this session include:

1. Roles and responsibilities of the compliance officer, the staff compliance committee, staff members and board members: Whether you are a new compliance officer or are looking to better define your role, this section will address key health center questions, including:
   1. Are health centers required to have a full-time compliance officer?
   2. Are health centers required to have a staff compliance committee?
   3. How frequently should the compliance officer report to the board?
2. Standards, policies, and procedures: Health centers must maintain a wide range of policies and procedures to ensure regulatory compliance and guide staff in delivering high-quality care. This section will address key health center questions, including:
   1. Who is responsible for developing and implementing compliance program policies?
   2. How frequently should health center policies and procedures be reviewed?
   3. What policies is the board required to approve?
3. Training and education: Health centers are subject to mandatory training requirements and training is regularly recommended as a best practice for supporting staff and limiting risks. This section will address key health center questions, including:
   1. What compliance trainings are required for health center staff?
   2. What consequences should apply if a staff member does not complete compliance training?
   3. How frequently should be board receive compliance training?

Audience:

• Compliance Officers
• Risk Managers
• COOs

Presenters:

• Dianne Pledgie
• Alexander Lipovtsev